Microsoft 365 CRM Pricing: A Comprehensive Guide

As of February 2020, Microsoft has announced exciting updates to its Dynamics 365 pricing strategy. With the elimination of the 'licensing tax,' customers can now share CRM data among more employees, promoting seamless collaboration and productivity.

In this article, we'll delve into the various plans offered by Microsoft Dynamics 365, exploring the features, prices, and benefits of each plan. Whether you're a small business or an enterprise organization, understanding the pricing options is crucial for making informed decisions about your CRM and ERP needs.

Operations Activity

The Operations Activity add-on allows users to perform transactional tasks with Dynamics 365 for Finance and Operations or Dynamics 365 for Retail applications. Priced at $63.70 per user/month (ex-GST, in Australian dollars), this feature is ideal for organizations that require advanced financial management capabilities.

Dynamics 365 Plan 2

This comprehensive plan includes all the apps from Plan 1, plus additional features such as Dynamics 365 for Finance and Operations, Dynamics 365 for Retail & Commerce, and Dynamics 365 for Manufacturing & Supply chain. The price for this plan is $146.50 per user/month, making it an attractive option for businesses that require a wide range of functionalities.

Dynamics 365 Plan 1

Plan 1 includes essential apps for Customer Relationship Management (CRM), such as Sales, Customer Service, Field Service, Project Service Automation, PowerApps, and Flow. Priced at $267.50 per-user/month, this plan is ideal for businesses that require a solid foundation for CRM operations.

Team Members Enterprise Edition

This edition includes light use of Dynamics 365 apps, including Operations, Sales, Customer Service, Field Service, Project Service Automation, PowerApps, and Flow. With a price tag of $12.70 per user/month (depending on the number of users signed up), this plan is suitable for small to medium-sized businesses.

Choosing the Right Plan

Microsoft Dynamics 365 offers flexible pricing plans that cater to varying business needs. Whether you're starting out or expanding your operations, you can choose a plan that suits your requirements. With the ability to add more features and apps as needed, Microsoft's pricing strategy promotes scalability and adaptability.

In conclusion, Microsoft Dynamics 365 has introduced exciting updates to its pricing strategy, making it easier for businesses to collaborate and operate efficiently. By understanding the various plans and pricing options, you can choose the perfect solution for your organization, streamlining your CRM and ERP operations.

Microsoft 365 crm pricing